Our Policies
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Your Privacy Houston Display Furniture respects your privacy. We use the information we
collect about you to process and fulfill your order. This information is not disclosed to outside
parties, and we will not sell, trade, or rent your e-mail address.
Ordering All display stands are custom cut to order and hand-crafted here at Houston Display
Furniture. After we receive your order and payment you will receive your order flat packed
within 15 business days. If we do not expect to ship within the 3 weeks, we will notify you.
You may cancel your order at that time. You may also inquire about the status of your order
by writing us a letter or e-mailing us.
Methods of Payment At this time, Houston Display Furniture only accepts personal or
company checks, money orders, or cashiers checks for payment. All payments must be in US
currency.
Shipping Your order will be shipped by UPS, unless you request otherwise. There will be an
additional charge for all orders shipped other than UPS by request. Stands are shipped flat
packed. Shipping charges are based on the weight, size, and distance your package will travel
and who the carrier will be. Please contact us for information on international and overseas
shipping costs.
Customer Service Our support for you doesn't stop once you've purchased a stand from us.
It continues on until you have assembled your stand, and are satisfied. During assembly and
after, if you have any questions, just e-mail us and we will quickly respond. If you need
immediate assistance, please call us at the phone number listed on our Contact Us Page.
Damaged Shipment Be sure to inspect your package as soon as it arrives. Do not sign for
the package until you have thoroughly inspected the contents for any damage. We are not
responsible for return shipments that are not signed off as "damaged upon arrival". If your
stand has been damaged during shipping, you must notify the carrier immediately and Houston
Display Furniture within 48 hours.
Your Satisfaction At Houston Display Furniture, your satisfaction is our number one priority.
If you are not satisfied with our product, we will gladly authorize returns for a refund so long as
it is within 30 days from time of receipt by you. You must contact us for a Return
Authorization. Shipping and handling costs are not refundable, unless there is an error by us.
Returns must be in their original condition and packaging, must include the original invoice, and
must be insured.
collect about you to process and fulfill your order. This information is not disclosed to outside
parties, and we will not sell, trade, or rent your e-mail address.
Ordering All display stands are custom cut to order and hand-crafted here at Houston Display
Furniture. After we receive your order and payment you will receive your order flat packed
within 15 business days. If we do not expect to ship within the 3 weeks, we will notify you.
You may cancel your order at that time. You may also inquire about the status of your order
by writing us a letter or e-mailing us.
Methods of Payment At this time, Houston Display Furniture only accepts personal or
company checks, money orders, or cashiers checks for payment. All payments must be in US
currency.
Shipping Your order will be shipped by UPS, unless you request otherwise. There will be an
additional charge for all orders shipped other than UPS by request. Stands are shipped flat
packed. Shipping charges are based on the weight, size, and distance your package will travel
and who the carrier will be. Please contact us for information on international and overseas
shipping costs.
Customer Service Our support for you doesn't stop once you've purchased a stand from us.
It continues on until you have assembled your stand, and are satisfied. During assembly and
after, if you have any questions, just e-mail us and we will quickly respond. If you need
immediate assistance, please call us at the phone number listed on our Contact Us Page.
Damaged Shipment Be sure to inspect your package as soon as it arrives. Do not sign for
the package until you have thoroughly inspected the contents for any damage. We are not
responsible for return shipments that are not signed off as "damaged upon arrival". If your
stand has been damaged during shipping, you must notify the carrier immediately and Houston
Display Furniture within 48 hours.
Your Satisfaction At Houston Display Furniture, your satisfaction is our number one priority.
If you are not satisfied with our product, we will gladly authorize returns for a refund so long as
it is within 30 days from time of receipt by you. You must contact us for a Return
Authorization. Shipping and handling costs are not refundable, unless there is an error by us.
Returns must be in their original condition and packaging, must include the original invoice, and
must be insured.
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